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Cookies Policy
This Cookies Policy explains how Wingaga Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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What cookies are
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or between visits. Cookies do not usually contain information that directly identifies you, although information collected through them may be associated with an account or other information you provide.
In this article
Wingaga Casino may also use technologies that perform a similar function to cookies. These may include pixels, software development kits, local storage, browser identifiers, device identifiers and server-side tracking tools. For simplicity, this policy refers to cookies and these related technologies together as cookies.
Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains available depends on its purpose, the settings of your browser and the provider that places it.
How cookies may be used on a gambling website
On a casino website, cookies may help maintain a secure login session, remember a selected language or display preference, keep an account area working correctly and support navigation between pages. They may also help us identify unusual activity, protect the website from fraud, maintain the stability of games and services, and understand how visitors use the website.
The specific cookies used may change as website features, security requirements, service providers or legal requirements change. We aim to use cookies in a proportionate way and to provide information about the main categories of cookies that may be active.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, authentication, session management, security controls, fraud prevention, responsible gaming safeguards, payment-related steps and the delivery of pages or services you request. Without these cookies, parts of the website may not operate properly.
Strictly necessary cookies may also remember information required to apply your privacy preferences. They are not generally used to create a marketing profile. Because they support essential functions, disabling them through a consent tool may not be possible. You can usually block them through your browser, but doing so may prevent access to account features or make the website unusable.
Functional and preference cookies
Functional cookies allow the website to remember choices you make. For example, they may retain a preferred language, region, display setting or other option. These cookies can make the website easier to use by reducing the need to repeat the same choices during a visit.
If you do not allow functional cookies, you may still be able to use many parts of the website, but some preferences may not be saved. Your experience may be less personalised and you may need to enter or select information again.
Analytics and performance cookies
Analytics cookies may collect information about how visitors use the website. This can include pages viewed, links selected, approximate visit timing, browser or device information, general location information and error messages. The information is used to measure performance, identify technical issues, understand visitor journeys and improve content and functionality.
Analytics information is generally reviewed in aggregated or pseudonymised form where appropriate. It may be processed by service providers acting on behalf of Wingaga Casino. Analytics cookies are not intended to determine your gambling outcomes or replace safer gambling checks.
Advertising and marketing cookies
Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand whether an advertisement has been viewed and show content that may be more relevant to a visitor. These cookies may be placed by Wingaga Casino or by third-party providers working with us.
Marketing cookies may involve the collection of information about browsing activity across websites or services. We do not intend these cookies to override responsible gambling controls or to encourage unsafe gambling. We may limit or change marketing activity where required by applicable rules, privacy choices or safer gambling considerations.
Third-party technologies and your choices
Some cookies or similar technologies may be provided by third parties that support website hosting, security, analytics, fraud detection, payment processing, customer support, advertising measurement or other services. These providers may process information under their own privacy terms and may use their own technologies. Their involvement does not necessarily mean that they can access all information held by Wingaga Casino.
Where a third party processes personal information for us, we expect that provider to handle the information in accordance with appropriate contractual, security and privacy requirements. Some providers may process information outside Australia. Further information about how personal information may be handled, including possible overseas disclosures, is available in the Privacy Policy.
Cookie preference tools
Where a cookie preference tool is available, you can use it to accept or refuse categories of non-essential cookies. Your choice may be stored in a preference cookie so that the website can remember it. If you delete cookies, change browsers or use another device, you may need to set your preferences again.
Browser controls
Most browsers allow you to view, delete, block or restrict cookies through their privacy or settings menus. You can often configure your browser to warn you before a cookie is stored or to reject cookies from particular websites. Browser controls differ between products, so you should check the help information for your browser or device.
Blocking all cookies may affect the availability, security or performance of the website. In particular, account login, game sessions, preference settings, security checks and other essential functions may not work as intended. Removing a cookie does not necessarily delete information already collected or held in an account record.
- You can use the available cookie settings to change optional cookie categories.
- You can adjust cookie permissions through your browser or device settings.
- You can clear stored cookies from your browser at any time.
- You can review the privacy settings of third-party services that may place cookies.
- You can contact us through the available website channels if you have a question about privacy or cookie preferences.
Privacy, security and policy updates
Information collected through cookies may be personal information if it can be linked to you, your account, your device or another identifiable person. We handle relevant information in line with our Privacy Policy and applicable Australian privacy requirements. We may combine cookie information with information supplied when you create or use an account, contact support, participate in a promotion or use other website features, where permitted.
Cookie information may support important security and compliance activities. For example, it may help detect automated attacks, prevent unauthorised account access, investigate suspicious activity, maintain records of privacy choices and support the operation of safer gambling controls. These purposes may apply even where optional analytics or marketing cookies are declined.
We take reasonable steps to protect information from misuse, interference, loss and unauthorised access. No online service or electronic transmission is completely secure, however, and you should use appropriate security measures on your own devices. Do not share passwords or authentication information, and sign out of your account when using a shared or public device.
How long cookies and related information are kept
Retention periods vary according to the type and purpose of a cookie. Session cookies may expire when a browsing session ends, while persistent cookies may remain for a longer period. Information associated with security, account, legal, compliance or dispute-resolution purposes may be retained for as long as reasonably necessary for that purpose or as required by applicable obligations.
Changes to this Cookies Policy
We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be made available on the website, with the effective date changed where appropriate. We encourage you to review this page from time to time so that you understand how cookies may be used.
If you have questions about this Cookies Policy, your privacy choices or the handling of information collected through cookies, please use the contact or support options made available on the Wingaga Casino website. We may need to verify your identity before responding to a request involving account information or personal data.
